social worker spends time with mom and baby in a hospital room

Social Work

Social workers help children, teens, and families build their strength and ability to cope.

Support for Families

Every patient has a social worker as part of their interdisciplinary medical team at Wolfson Children's Hospital. Our social workers assist with a child's adjustment to diagnosis and treatment, through services such as crisis intervention and individual and family counseling.

Contacting a Social Worker


You can contact your social worker through a nurse or nurse manager during business hours Monday - Friday from 8 am - 4:30 pm.

If you need emergency social work assistance after business hours, on the weekends or on holidays, contact the hospital operator at 904.202.8000 and request to speak with the clinical social worker on call.

How We Help

  • Counseling, focusing on adjustment to illness and hospitalization
  • Support groups and activities for children, teens and families in the hospital
  • Patient and family advocacy, including assistance in navigating the hospital system
  • Assistance with travel, lodging and transportation needs
  • Provide connections to community and healthcare resources
  • School or educational concerns
  • Grief, loss or end of life support

Social workers are available throughout the hospital including pediatrics, critical care, emergency room, as well as in some of the outpatient clinics.

Contacting a Social Worker


You can contact your social worker through a nurse or nurse manager during business hours Monday - Friday from 8 am - 4:30 pm.

If you need emergency social work assistance after business hours, on the weekends or on holidays, contact the hospital operator at 904.202.8000 and request to speak with the clinical social worker on call.

Privacy

In most circumstances, your communication with your social worker is kept confidential. As a member of the interdisciplinary medical team, your social worker may share some of the information you provide to ensure the best possible care for you and the patient. There are situations where a social worker is required to disclose confidential communication including:

  • There is concern or belief that there is a risk for abuse and or neglect
  • There is a reason to believe someone poses a serious threat to harm themselves or others
  • There are legal orders mandating the release of information

If you have any questions about confidentiality, please ask your social worker.

Social Work Internship

The Social Work department at Wolfson Children’s Hospital is committed to educating, modeling and developing the next generation of clinical social workers in the field of children and families in healthcare. Our program consists of a clinical track that encompasses patient and family-centered care, advocacy, compassion and empathy within the psychosocial system of the patients and families we serve here at Wolfson Children’s Hospital.